Get in Touch With Us

Got a question about how we rank offshore sportsbook bonuses, spotted something that needs updating, or just want to tell us we missed a book? This page covers how to reach the team behind magickriver.org and what happens once your message lands with us.

How to Reach the Team

Email is the best way to get hold of us. Write to [email protected] and a real person on the editorial team will read it — not a bot, not a canned reply. We aim to get back to you within two working days, though it can take a little longer if we're mid-way through updating our rankings.

If you can, tell us upfront what your message is about — a bonus term that looks off, a payout complaint, a book you think should be on our radar, or general feedback. It helps us route it to the right person faster.

What We Can Help With

• Bonus and promotion questions — If a welcome offer's rollover requirement, minimum odds, or eligibility rule isn't clear on our site, ask and we'll clarify or point you to where it's stated.
• Corrections — Offshore books change their promotions, licensing details, and terms often. If something you've read looks out of date, tell us and we'll check it against the current fact-check date.
• Site feedback — Found a book missing from our comparisons, or think one of our write-ups needs more detail? We read every suggestion, even if we can't act on all of them.
• Partnership or editorial enquiries — If you represent a sportsbook or a related business and want to discuss working with us, introduce yourself and explain what you have in mind. Commercial relationships never decide where a book sits in our rankings.
• Responsible gambling concerns — If you or someone you know is struggling with betting, please say so in your message. We'll point you toward support resources, and you can also contact the National Council on Problem Gambling helpline at 1-800-GAMBLER any time, independent of anything you send us.

What We Can't Do

We're a review and comparison site, not an offshore sportsbook, a payments processor, or a customer support desk for any operator listed here — including Lucky Rebel, Bovada, BetOnline, or any other book covered on our pages. If you have a dispute over a deposit, a delayed withdrawal, or a bonus that wasn't honored, that has to go to the sportsbook's own support team directly. Offshore books sit outside US state regulation, so there's no state gaming commission or ombudsman we or you can escalate to — a fact worth keeping in mind before you sign up anywhere, not just when something goes wrong.

We also can't offer betting advice, guarantee outcomes, or confirm that any pick is a sure thing. Nobody can. If a message we receive reads more like a request for betting tips than a question about our content, we'll say so honestly rather than pretend otherwise.

Before You Write In About a Specific Book

If your message concerns one of the sportsbooks we cover, a few details speed things up:

1. Which book you're asking about, and roughly when the issue happened
2. Whether it relates to a bonus, a deposit, a withdrawal, or something else
3. Any relevant screenshot or reference number, if you have one
4. What outcome you're hoping for from getting in touch with us specifically

We use reader input like this to keep our reviews accurate, but we can't act as an intermediary in a dispute between you and an operator.

Our Commitment to Accuracy

Our rankings and write-ups draw on publicly available information about licensing, bonus terms, and site features, reviewed against the fact-check date shown on each page. We don't guarantee any outcome from betting with any book listed here, and we don't accept payment in exchange for a better position in our rankings. If reader feedback shows we've got something wrong, we'd rather fix it than leave it standing.

This site is intended for readers 21 and older. Offshore sportsbooks are licensed outside the US — typically in jurisdictions such as Curaçao, Panama, or Costa Rica — and are not regulated by any US state. That means the consumer protections you'd get from a state-licensed operator, such as guaranteed dispute resolution or segregated player funds, don't apply. Check your own state's laws before signing up anywhere, and if betting stops being fun, or you're chasing losses, the National Council on Problem Gambling is reachable at 1-800-GAMBLER.

Thanks for taking the time to read this far — we look forward to hearing from you.